Cookies Policy

1. Introduction

When browsing the Crédit Agricole Personal Finance & Mobility website, operated by Crédit Agricole Consumer Finance S.A. (hereinafter referred to as the “Website”), cookies may be placed on your device (computer, tablet, smartphone).

The purpose of this policy is to provide you with clear and transparent information about the use of cookies, their purposes, and the means available to you to manage them.

A cookie is a small text file stored on your device when you visit a website. In particular, it helps ensure the proper functioning of the website and measure its audience.

2. Data Controller

Cookies are placed by Crédit Agricole Consumer Finance S.A., a company established in France.

For more information about the data controller and the protection of your personal data, as well as how to exercise your rights, please refer to the Website’s Personal Data Protection Policy.

3. Types of Cookies Used

The Website uses strictly necessary cookies, audience measurement cookies, and cookies related to the integration of third-party multimedia content.

3.1 Strictly Necessary Cookies

These cookies are essential for the proper functioning of the Website. They are used in particular to:

  • ensure the security of the Website;
  • enable navigation and access to essential features;
  • store your choices regarding the placement of cookies.

These cookies cannot be disabled, as doing so would prevent the Website from functioning properly.

3.2 Audience Measurement Cookies

The Website uses the AT Internet / Piano Analytics tool to measure the audience and performance of the Website.

These cookies are used to:

  • measure Website traffic;
  • analyze user navigation;
  • improve the content and usability of the Website.

These cookies are subject to your consent, which you may withdraw at any time.

3.3 Third-Party Content Cookies (Videos)

The Website integrates video content provided by third-party platforms such as YouTube.

Playing these videos may result in cookies being placed by these platforms, in particular for the operation of the video player and performance measurement purposes.

These cookies are placed only after your consent has been obtained.
  
4. List of Cookies Used and retention period

Cookie name Purpose Retention period Provider
Cookie name : _pctx Purpose : Audience measurement Retention period : 13 months Provider : AT Internet / Piano Analytics
Cookie name : _pcid Purpose : Audience measurement Retention period : 13 months Provider : AT Internet / Piano Analytics
Cookie name : cookie_consent Purpose : Consent management Retention period : 12 months Provider : Crédit Agricole Personal Consumer Finance S.A.
Cookie name : YSC Purpose : Video playback Retention period : Session Provider : YouTube
Cookie name : VISITOR_INFO1_LIVE Purpose : Video statistics Retention period : 6 months Provider : Youtube

This list may be updated depending on technical changes to the Website.

5. Managing Your Preferences

When you first visit the Website, an information banner allows you to accept or refuse audience measurement cookies.

You may modify your preferences at any time by clicking on the “Cookie Management” link available at the bottom of the Website pages.

6. Browser Settings

You may also configure your browser to accept or refuse cookies. Examples of browsers include:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

Please note that configuring your browser settings may affect certain functionalities of the Website.

7. Policy Updates

This Cookie Policy may be amended at any time in order to reflect legal, regulatory, or technical developments.

Last updated: January 2026