Digital accessibility: Sofinco is committed to inclusion

On September 23, 2025, International Sign Language Day, Sofinco reaffirms its commitment to a more accessible and inclusive society. To facilitate communication, Sofinco now offers an interpretation service in French Sign Language to dialogue with an advisor. This approach is fully in line with Sofinco’s CSR strategy, which places people and equal opportunities at the heart of its priorities.

Accessible sites for all

The platforms Sofinco.fr and Agilauto.fr have been offering a service dedicated to deaf and hard of hearing people for several years, in partnership with Acceo.
This free device, available from Monday to Friday from 9am to 5.30pm, allows users to interact with advisors via an interpreter in French Sign Language (FSL). Thanks to video-interpretation, each client benefits from personalised support,In accordance with its specific needs.

Raise employee awareness to better include 

Beyond digital, Sofinco’s teams are also involved. RSA awareness workshops are offered to Sofinco employees. The aim is to foster a better understanding of the daily lives of deaf people and encourage a more inclusive corporate culture.

An approach aligned with our CSR policy

These concrete actions illustrate Sofinco’s ambition to make its services accessible to all, without exception.
They are part of a comprehensive CSR policy, which aims to reduce inequalities, promote diversity and ensure a fair customer experience.