Crédit Agricole Personal Finance & Mobility

In 2024, Crédit Agricole Consumer Finance changes its name to Crédit Agricole Personal Finance & Mobility.
In a changing world, marked by digitalization, the evolution of consumer needs and habits and the growing challenges of the energy transition, we have adapted to better serve you and affirm our usefulness.

On the one hand, our historical consumer credit business is an asset for day-to-day management of personal expenses, home and household equipment, and support towards a more circular economy. It is changing thanks to increasingly flexible solutions that adapt to each individual’s needs.

On the other hand, mobility is a major challenge for sustainability-oriented societies. Within the Crédit Agricole Group, we have made a strategic shift in the automotive and mobility sector, with the aim of becoming the leader in Europe by providing a continuum of solutions that meet all the expectations of our customers and partners.

This is why we are now called Crédit Agricole Personal Finance & Mobility: to reflect who we are and what our ambitions are for all our customers and all our partners in all the territories where we are present.
 

Identity card

Crédit Agricole Personal Finance & Mobility offers through all distribution channels -  direct sales, point of sale financing  and e-commerce platforms (automotive and household equipment...) - a wide range of financing solutions (instalment loans, revolving credit, leasing and loan consolidation) and associated services including split payment solutions, insurance and mobility solutions, with the objective of meeting the energy transition challenges in mobility, housing and consumption.

Its financing solutions and services are distributed in France via Sofinco, in Italy via Agos, in Germany via Creditplus, in Portugal via Credibom, in Spain via Sofinco Spain, in Morocco via Wafasalaf, and in China via GAC-Sofinco (car financing only).

Credit Agricole Consumer Finance aims to be a leader in green mobility in Europe and offers a continuum of all mobility solutions in 22 countries (leasing, rental, subscription, car sharing, charging points...). It builds on the joint venture with Stellantis, the 100% integration of CA Auto Bank (ex FCA Bank) and Drivalia and the development of car financing in its historical entities in Europe and in the Credit Agricole Regional Banks and at LCL via Agilauto.

Crédit Agricole Personal Finance & Mobility is working every day in the interest of its 17.2 million customers and society at large. By December 31st 2022, Crédit Agricole Personal Finance & Mobility was managing €113 billion of outstandings.

International presence

The Crédit Agricole group

Crédit Agricole’s unique customer-focused universal banking model is based on the close association between its retail banking and its specialized business lines. Together, we offer all our customers, via all channels, a complete range of banking products and services suited to their needs.

The Raison d’Être of the Crédit Agricole Group

WORKING EVERY DAY IN THE INTEREST OF OUR CUSTOMERS AND SOCIETY

Crédit Agricole’s end purpose is to be a trusted partner to all its customers:

• Its solid position and the diversity of its expertise enable CA to offer all its customers ongoing support on a daily basis and for their projects in life, in particular by helping them to guard against uncertainties and to plan for the long term.
• Crédit Agricole is committed to seeking out and protecting its customers’ interests in all it does. It advises them with transparency, loyalty and pedagogy.
• It places human responsibility at the heart of its model: it is committed to helping all its customers benefit from the best technological practices, while guaranteeing them access to competent, available local teams that can ensure all aspects of the customer relationship.

Proud of its cooperative and mutualist identity and drawing on a governance representing its customers, Crédit Agricole:

• Supporting the economy, entrepreneurship and innovation in France and abroad: it is naturally committed to supporting its regions.
• It takes intentional action in societal and environment fields by supporting progress and transformations.
• It serves everyone: from the most modest to the wealthiest households, from local professionals to large international companies. This is how Crédit Agricole demonstrates its usefulness and availability to its customers, and the commitment of its 147,000 employees to excellence in customer relations and operations.